Moin Matthew!
We’re so glad to hear that you’re pleased with your new watches! It’s wonderful that the packaging and quality exceeded your expectations. Thank you for recommending us—your satisfaction means a lot to us!
Best regards from Hamburg!
“The watch looks fine. The strap seems difficult to remove and that the leather will get damaged over time, as the first mini-strap is too close to the metallic belt. I thought it was going to be one of my best watches but I feel kinda disappointed.”
Moin Jose,
thank you for your feedback!
I apologize that you didn't feel well supported by our service. This is not our intention and is definitely an exception.
If the strap is difficult to remove from the watch or seems to be catching, it could also be an issue with the watch itself. If you haven't already contacted customer service about your watch, I would like to ask you to get in touch with them again to ensure you receive a flawless timepiece. :)
Kind regards from Hamburg,
Julie
Moin Mike!
We’re so happy to hear that you're enjoying the quality and design of your watch! It’s always great when style meets function.
Best regards from Hamburg!
“Great watch!
It not only looks beautiful, but the build quality and the finishing are excellent for the price.
My only critique is the inability to choose which strap comes with the watch. I would have preferred a lighter shade of brown.”
