Moin Dennis!
Thank you so much for choosing our Naos Quartz and for sharing your thoughtful feedback! We're glad to hear that the simple black-on-silver design caught your eye after such an extensive search. We totally get that in this price range, some models may offer additional features, but it’s great to hear that the slim 38 mm case and clean look were exactly what you were after.
Sorry to hear about the clasp issue — that definitely shouldn’t hold you back from wearing your new watch. Our team will be happy to help you out with this. Just reach out via email or our contact form with a quick description or photo, and we’ll walk you through the proper adjustment or offer a replacement if needed.
Thanks again for your patience and trust in us — we’ll make sure you get to enjoy your watch soon!
Best regards from Hamburg!
Moin Keith,
thank you for your lovely feedback!
It's great to hear that we were able to exceed your expectations and that you are now so satisfied!
We hope you continue to enjoy your timepiece!
Best regards from Hamburg
