Moin Octavian!
Thank you for bringing this to our attention, and we're very sorry to hear about the missing crown on your watch. We completely understand how disappointing this must be, and we assure you that our support team will look into it as quickly as possible. We appreciate your patience while we work to resolve this issue.
If there's anything else we can do for you in the meantime, don't hesitate to reach out.
Best regards from Hamburg!
Moin Sohaib!
We're thrilled to hear that you love your Tachymeter! It’s fantastic that you appreciate its elegance and craftsmanship. Enjoy every moment with your timepiece, and if you ever need anything, we’re here for you.
Best regards from Hamburg!
“Watch looks good, but quality control is poor. The big seconds hand doesn't line up to 12h. What's worse is that when I got the watch it was completely misaligned. The chronograph minutes dial and the big seconds hand when reset, moved to completely wrong positions. Thankfully you can mostly fix it by yourself (which makes is even worse that you didn't even bother to check), but as mentioned already, the big seconds hand is not possible to align properly.”
Moin Tomás,
thanks a lot for your feedback!
Please accept my apologies for your disappointment.
Indeed, it can happen that the second hand of the tachymeter doesn't align perfectly with the 12 o'clock position. However, this can be easily fixed.
Please pull the crown to the last position and then press the top button. This will allow you to adjust the second hand precisely and bring it back to the correct position.
On our website, you will find a suitable manual for your tachymeter.
Feel free to reach out to our customer service, if you have any further questions. :)
Kind regards from Hamburg.
Moin!
We’re so glad to hear that your timepiece has become your daily companion! It’s fantastic that you’re enjoying the design and craftsmanship. We appreciate your trust in Sternglas and hope you continue to enjoy wearing it!
Best regards from Hamburg!
“This chronograph is a bit of a conundrum for me. I really like the design of the watch face and tachymeter. I also like the brushed steel case and the design on the back is excellent for the racing watch theme. What I think can be improved includes: 1. I think the strap could feel more appropriate for the size of the case if it were 22mm. For me, the smaller size as well as the thinness of the strap make it feel like an after thought and cheapen the watch itself. A more substantial racing inspired strap, I think, would help a lot. 2. The chronograph/stopwatch buttons when starting as well as resetting has a rather harsh clicking feel. It's good that it's there so you know you've initiated the timer or the reset, but it could be nicer if it wasn't so resistant and more smooth/satisfying. But overall I like the watch and am on the hunt for an appropriate replacement strap.”
“Nice Watch which looks exactly as in the pictures. The orange tint is a bit more towards a warm tint of yellow, which is lovely.
The wristband has, in my case a near perfect fit but could have been a bit wider.
Overal, I’m pleased with the look and feel of the tachymeter.
The closing clip could have been a butterfly mechanism. I would have paid a premium for that.”
