Moin Scott,
what a wonderful idea to give it as a graduation and first job present :) we are delighted that our STERNGLAS watch can now be your nephew's companion and say thank you for your great review :)
Maybe the next STERNGLASS timepiece will be for yourself ;)
Best wishes form Hamburg!
“I am beyond pleased with my Sternglas Hamburg Neuwerk edition! The watch came across my Instagram feed after I had googled a couple of watches. This particular watch, immediatly grabbed my attention and off to research I went! Once I saw that Teddy Baldassarre said this was a good quality watch, I made the purchase. The shipping was relatively quick, as I am in Florida I knew it would not be next day. When I opened the box, I was really impressed with the quality, look and feel of the watch. It was more compact (in a good way) than I had imagined. Probably because I was staring at close-up shots on my computer monitor. It is just a high quality piece of art. I truly feel that way about this watch. The designers did an outstanding job on this timepiece! The leather strap is soft and very comfortable. However, there is one small gripe! I have a 6.5 inch wrist and I am on the very last hole on the strap. I know it will stretch out as it is leather but I was hoping that I would have another hole to tighten it when it does wear in. Why are the straps so large?! 20 dollars in shipping is also a bit much for a new strap. With all that said, GO BUY THIS WATCH!”
Moin Nathen!
Thank you for sharing such an enthusiastic and detailed review! We're thrilled that the Hamburg Neuwerk edition caught your attention and exceeded your expectations once it arrived. It’s wonderful to hear that the craftsmanship, compact design, and the comfort of the leather strap have made such a positive impression on you—it truly is a timepiece to admire. We appreciate your feedback regarding the strap size and understand your concern about the fit. Our team will take this into consideration for future designs, as we aim to create watches and accessories that cater to a wide range of wrist sizes. As for the shipping cost of a new strap, we understand that it can be a frustration, and we’ll continue working on ways to improve the overall customer experience.
Thank you again for your kind words and recommendation—it means the world to us. If you have any further questions or need assistance, feel free to reach out.
Best regards from Hamburg!
“I’ve had my watch a few weeks now and I love it. The craftsmanship is excellent and the attention to its esthetic quality is very on point. In my option the values this company has embedded in their product are the right ones, and I very sincerely hope my opinion of this piece is just as good in the next 10 years.”
Moin Dennis!
It’s fantastic to hear that you're enjoying your watch and that the craftsmanship and design have lived up to your expectations! We are committed to maintaining high standards and hope that the watch continues to impress you for many years to come. Your satisfaction means a lot to us, and we truly appreciate your thoughtful feedback.
Best regards from Hamburg!
Moin Hans!
Thank you for your great review. We are thrilled to hear that the quality and price of the watch met your expectations. We hope it will last you long!
Best regards from Hamburg!
Moin Félix-Antoine,
thank you for your feedback!
I am sorry to hear that. Please get in touch with our customer service again. As far as I can see, we haven't received any further updates.
Don't worry :) - Your package is, of course, insured!
If you haven't received your order, we will initiate an inquiry with DHL or refund your payment.
