Moin Michael!
Thank you for sharing your enthusiasm! We're delighted that the Naos Automatik Yellow edition has become your daily companion and continues to bring you joy. Hearing that it’s a dream come true for a yellow-lover is music to our ears—this vibrant design truly stands out!
If there’s ever anything we can do to enhance your experience further, don’t hesitate to reach out. Enjoy every moment with your timepiece!
Best regards from Hamburg!
Moin Andrea!
Grazie per il tuo feedback! Siamo felici che tu apprezzi la qualità generale dell'orologio e che il suo funzionamento sia soddisfacente. Ci dispiace sapere che il colore giallo del quadrante non corrisponde alle tue aspettative e che sia difficile da leggere. Prendiamo seriamente il tuo commento e cercheremo di migliorare in futuro. Grazie ancora per la tua opinione!
Cordiali saluti da Amburgo!
“Beautiful watch. However, with my close up vision issues I cannot read the date. My problem. It's quite small. Even with my 1.5x reading glasses. Love the watch!”
Moin Larry!
Thank you for your honest feedback! We are thrilled to hear that you like the watch. I understand that it is frustrating that the date i shard to read, but the date is already as big as it can be, as the size of the date depends on the size of the movement. I hope that this aspect doesn't bother you too much while wearing your Naos Automatic. We hope it lasts you for years to come.
Best regards from Hamburg!
Moin Michael!
First of all, I would like to sincerely apologize for the negative experience you’ve had with both the delivery and customer service. This is certainly not the level of service we strive for, and I deeply regret that we did not meet your expectations.
We take all feedback seriously, and your comments regarding our packaging, delivery times, and the customer service response time are valuable in helping us improve. We understand how important it is for our customers to feel valued, especially when they are making a significant purchase, and I am genuinely sorry that you felt disrespected during this process. Your suggestion regarding our response times is something we will seriously review to ensure that we improve our communication and handling.
We’re committed to ensuring that every customer has a positive experience with Sternglas, and I want to reassure you that we will look into all aspects of your experience to make necessary changes. I would like to offer you a personal follow-up to ensure that your concerns are fully addressed and see how we can make this right.
Once again, I truly apologize for the inconvenience and frustration you’ve experienced, and I hope we can find a way to restore your trust in Sternglas.
Best regards from Hamburg!
“Stunning watch. The yellow dial looks better than in the photos, as different lights bring out different shades in the colour, from bright yellow to gold and ochre. The watch looks great and the automatic movement is good quality. After 4 days no loss and the no need to wind. Only point of information is that although the instructions say to wind 15 times to power up, as my watch had been in transit for a few days it needed more like 30 turns to fully power. I love my Naos Automatic Yellow!”
Moin Richard!
Thank you for your wonderful feedback! We're thrilled to hear that the yellow dial of your Naos Automatic Yellow looks even better in person and that you’re enjoying the automatic movement. It’s great to know that it’s keeping accurate time and that you love the watch overall. We also appreciate you sharing your experience with winding it up after transit; that extra bit of information will be helpful to others too. We're so happy to have you as a customer and are excited that you love your new timepiece!
Best regards from Hamburg!
“Unique watch. Love the automatic drive as I'm terrible about replacing batteries. The face color is more of a gold than 'electric' yellow but still a great look. New everyday wear.”
Moin Chris!
Thank you so much for sharing your experience! We're thrilled to hear that you love your automatic watch and that it’s become your everyday go-to. The subtle gold tone can definitely add a unique touch to the look!
Best wishes from Hamburg!
Moin Jorge!
We’re so thrilled to hear that you’re happy with your new timepiece! It’s fantastic that both the beauty and craftsmanship stand out to you. Your satisfaction means a lot to us, and we’re excited that you’re enjoying your watch.
Best regards from Hamburg!
