Moin Fabrizio!
Thank you for your thoughtful comment! We're really happy that you appreciate the way we blend timeless concepts with modern design. It’s a mission we’re passionate about, and your recognition means a lot to us!
Best regards from Hamburg!
Moin Surinder!
That's fantastic to hear – thank you so much! We're thrilled that you love your watch, and we hope it brings you joy every time you wear it.
Best regards from Hamburg!
Moin David!
Thank you for the wonderful feedback! We're so happy to hear that everything went smoothly with your international order and that we could leave a lasting impression. It means a lot to know this won’t be your last purchase—we’re already looking forward to the next time!
Best regards from Hamburg!
Moin Dániel!
Thank You for taking the time to share your experience — even if it's one that left you disappointed. We're really sorry to hear that the Milanaise strap didn’t meet your expectations, both in terms of fit and quality.
It's especially frustrating that something as simple as attaching a strap turned into such an inconvenience — and that you had to spend extra to make it work. The Milanaise 20 silver should be fully compatible with the Naos model, and we regret that this was not the case for you. We'll certainly forward this to our product team so that they can investigate the issue more closely.
After two years of daily wear, it's clear that the Naos became a trusted companion, and we're genuinely sorry that this experience has changed your perception of our brand. Even though you’ve chosen not to return, we would still be glad to help in any way possible, should you change your mind or wish to share more details. Always feel free to contact us via support@sternglas.de.
Best regards from Hamburg!
Moin Zsolt!
Thank you for your feedback! We're glad to hear that you're pleased with the finish and the easy adjustment process. Enjoy your watch!
Best regards from Hamburg!
