We are extremely disappointed you feel this way. No part of our T&C’s states we can send anyone a product which they haven’t ordered. Our terms clearly state that customised orders as yours cannot be returned or refunded unless we have made a mistake. We have provide the exact shorts with you designed yourself on our online design form. In no way is our gold pink and is 100% matched to Pantone gold which we have made specifically for Suzi Wong.The colour you were referencing on a very old short was not a colour we show nor provide as standard at Suzi Wong. Our team clearly stated this yellow/gold your require would need a special fabric made specifically for you, the option was given to go through our bespoke department for this but refused.
