Dear Rick,
Thank you very much for your review, and please accept our apologies for the inconvenience caused.
You selected and booked the reduced fare (½-fare). It is the guest’s responsibility to choose the correct fare (it is also stated several times during the booking process) when purchasing and to only use the ½-fare option if a valid Swiss Half Fare Card is available. This card must be presented when using the Saver Day Pass. If the reduced fare is purchased without a valid Half Fare Card, the Saver Day Pass will unfortunately not be accepted.
If you have any further questions or if we can assist you in any way, we are happy to help.
Best regards,
Your Swiss Activities Team
