Hello Barbara,
Thank you for taking the time to leave your feedback.
Apologies if this was not made clearer when purchasing - it is noted that this is a virtual gift card which is emailed to you upon purchase on the website listing.
Please feel free to reach out if you need anything else at all!
Peace, Love & Flower Power,
THS Team x
“Very disappointed as I ordered a £100 gift card within 24hours of receiving an email saying if I purchased a £100 gift card I'd receive a £20 top up free but I never received this”
Hi Hazel, huge apologies not sure how you were missed here. We've just issued a £20 gift card for you now. Hope you had a lovely Christmas and New Year xx
