Hello Maxine,
Thank you for leaving your feedback!
I can see a member of the team has now resolved this so you should receive your exchange shortly.
If you are based in the UK and do not have a printer you can now use our Royal Mail QR code to return your order. Simply use our portal to start your return and you will be given the option of using this!
Please feel free to reach out if you need anything else!
Peace, Love & Flower Power,
THS Team x
