“When I unpacked my brand new jumpsuit I was about to put it on when I noticed a hole near the bust right on the seam. I had an event to get to so I mended the hole and threw it on. I then wore the jumpsuit 2 more times before putting it in my machine on the hand wash setting that I wash all my authentic vintage items with. When I pulled the jumpsuit out it had yet another even larger hole on the other side opposite where I had mended. This is my first bad experience with this company but it has left quite a sour taste in my mouth. I wanted to love it but the quality of this item was that of a cheap Halloween costume and I definitely don’t appreciate that I have to keep mending what was advertised as “vintage for future generations”. This wouldn’t last a day in the Goodwill bins before being shredded. It’s been nice shopping with you these past months but I will not be back.”
Hello Arianna,
Thank you for taking the time to leave your feedback.
So sorry to hear that your product was not the quality you expected. We always want our customers to be completely happy with our products!
I can see a member of the team has reached out to you and has resolved this now!
Please feel free to reach out if you need anything else at all.
Peace, Love & Flower Power,
THS Team x