Hi Andy,
I'm sorry to hear about your experience with Caverject. Our medical team is here to help you find a more suitable solution that may better meet your needs. The effectiveness of Caverject injections can vary from person to person. We recommend reaching out to our medical team to discuss your situation in more detail.
They can provide personalized guidance and recommend alternative options that may be more effective for you. We understand the importance of finding a treatment that works for you, and our medical team is committed to assisting you in finding the best solution.
Please contact us so that we can provide you with the support and information you need.
Best,
David
Hi Tomas,
We appreciate your feedback regarding our prompt delivery service. However, we are genuinely sorry to hear about the difficulties you experienced in trying to communicate with our doctors for dosage adjustments.
We apologize for any inconvenience or miscommunication you may have experienced. Our customer team has thoroughly reviewed your case, and we found no records of any messages from you or any emails received. We understand the importance of being able to communicate with our doctors, and we strive to provide timely assistance.
We have discussed the situation with you and you have decided to keep your subscription active, with the hope that we can fulfill your next order on the 19th of June.
We encourage you to reach out to our customer support team directly, providing specific details about your situation. Our team will be more than happy to assist you and ensure that your messages receive the attention they deserve. We are committed to delivering the highest level of care and ensuring that your concerns are appropriately addressed.
Once again, we apologize for the inconvenience you encountered, and we thank you for bringing this to our attention.
If you have any further questions or require assistance, please don't hesitate to contact our customer support team. We are here to help and ensure your experience with us is a positive one.
Best,
Marie
Hi Steve,
We apologize for the inconvenience caused by the product you received with an expiration date of August 2023, despite your repeat being scheduled every 6 months.
Your feedback has been forwarded to our customer team, who will investigate the matter thoroughly.
We understand your frustration, and we assure you that we take this issue seriously. They will reach out to you as soon as possible to handle the situation promptly.
We sincerely apologize for any inconvenience caused and appreciate your patience while we resolve this matter.
Best,
Dalia
