Hi Stephen,
Thank you for bringing this to our attention. What you’ve described is out of the ordinary, and if you believe the product is faulty, we’d like to investigate this further. Could you please send us a message through your customer account or reach out to us at customercare-uk@treated.com? We want to make sure this is resolved as quickly as possible.
Best,
David
Hi Philip.
Sorry to hear that your dose isn't working the way you'd like.
If you'd like to try a higher dose, please can you send us a message from your Treated account?
Once you've done this, our clinician will be able to go through your dose options with you.
Many thanks.
“This gave me the ability and confidence I needed. Not a nice experience when you administer it as it’s an injection, but the results far outweigh that.”