Hello Xiao,
We're sorry to hear about your experience with this treatment. I have looked into your case and can see we did decline your request. This was because the treatment option you chose was an antibiotic, which is intended as a short course treatment. We advise in this situation that you speak to your doctor to pursue other treatment options. I hope that clears things up and helps you. If you need anything, please don't hesitate to reach out.
Best,
David
