“I have no idea about the effectiveness of this product as you have totally failed to get the product to me. You have charged £105 and not delivered anything. Total disgrace”
Hi Chris, I read your feedback, and I am sorry that your experience with us wasn't successful. We take great pride in our work and strive to provide customers with satisfaction. We have strict rules regarding the handling of shipments, which means that once an order is shipped, we are unable to change the delivery address. However, our customer service team did its best to solve the situation. Also, as we did deliver our order to the requested delivery address, we were unable to dispense a new order. I apologize once again and look forward to being able to serve you better next time.
Best,
Maria
