“Dear Treatment,
No complaints about the products and/or delivery of the tablets.
Had some challenges because you only accept visa card now, therefore I had to undergo the trouble of getting a visa card. Would be more customer friendly if there were more options such as iDEAL American Express, PayPal etc.
Regards,
Wim van den Dobbelsteen”
“Helaas ondanks meerdere keren contact te hebben gezocht zijn ‘ze’ telefonisch onbereikbaar, op berichten wordt niet gereageerd en geld wordt niet terug gestort, ondanks meerdere berichten en dringende verzoeken”
Hi Rebecca,
Thanks for your feedback - it's helpful for us to know when things don't go well, so we work on improving our service.
We're sorry it took longer than usual to respond to your messages, and that we didn't meet your expectations. We can see from your messaging history that your refund has now been processed.
Once again, thanks for bringing this our attention. We hope you'll give us the chance to serve you again in future.
Best,
Adam
Message written in English and machine-translated into Dutch.
