“I’m 50 and haven’t hit menopause yet so still need to take care of contraception. Very happy with Cerelle - have been taking it for 18 months now - as it has no side effects at all and also of course does what it should.”
“I informed Treated via my account that I was in fact pregnant and clearly had no need for further pills. I’ve cancelled / paused my prescription but a have had no confirmation and b received and was billed for the pill after I had cancelled. As I understand it I can’t return prescriptions so now just have some for no reason”
“Quick and easy process to apply. Delivery was fast as well and the option for auto-renew makes it easy for me to get refills when needed. Highly recommend”
Hi Agnieszka, thanks for your feedback. I am sorry to hear that your experience with us was not satisfying. It is important to note that you subscribe with us under two separate accounts, each of which is expected to deliver your treatment every 3 months. Your last order GB-001933-02 has been cancelled and refunded. It will take 3-5 business days for the funds to enter your account again. If you still wish to keep a subscription active, please let us know which account to use at customercare-uk@treated.com.
Best,
Sara
