“Very happy . Good customer care. Reliable, always reply to your chats. The only downfall they don't offer discounts on weight loss jabs like other pharmacy's.
.”
“I have through a long dialogue tried to get help for an item I have paid for but not received. I get no help and they don't respond to recent emails. then I don't have my item or money on Friday I will report you to the police for fraud
and go to the media and not a threat. I will make sure that it is stopped to take the ass of your so-called customers”
Dear Anita,
I want to express our sincere apologies for the challenges you've faced in receiving your order. We understand your frustration, and we deeply regret any inconvenience caused.
I want to assure you that we take your concerns seriously, and your satisfaction is our top priority. I've looked into your case, and I understand that a refund has been processed due to the delivery issue. I sincerely apologise for any delay in communication and the inconvenience caused during the resolution process.
If there's anything more we can do to assist you or if you have any further concerns, please feel free to reach out to us directly through our customer service team. We appreciate your patience and understanding as we work to improve our processes to prevent similar issues in the future.
Thank you for bringing this matter to our attention, and we hope for the opportunity to regain your trust in the future.
Best,
Loic
Hej Merethe,
Vi er kede af at høre, at du var skuffet over resultatet af denne behandling. Vi vil foreslå, at du kontakter dit plejeteam for at sikre, at du får mest muligt ud af din behandling for maksimal effekt.
Hos Treated er vi forpligtet til at finde den bedste behandling til dig. Vi forstår, at dette nogle gange kan være et tilfælde af forsøg og fejl, før vi finder den bedste løsning, og vi vil gerne støtte dig på din rejse hele vejen.
Tak fordi du tog dig tid til at give feedback.
Bedst,
Loic
Hej Michelle,
Vi er kede af at høre, at du var skuffet over resultaterne af denne behandling. Tøv ikke med at kontakte os for at diskutere nogle mulige egnede alternativer.
Hos Treated er vi forpligtet til at finde den bedste behandling til dig. Vi forstår, at dette nogle gange kan være et tilfælde af forsøg og fejl, før vi finder den bedste løsning, og vi vil gerne støtte dig på din rejse hele vejen.
Tak fordi du tog dig tid til at give feedback.
Bedst,
Loic
