Hi Charlotte, thanks for the feedback.
We're really sorry to hear you had a bad experience with our customer service. We pride ourselves on friendly, efficient service, and we're sad to know that this didn't come across in your interactions with us.
I've had a look into your case, and can see that our customer service team repeatedly requested more information from you in order to establish what had gone wrong with your treatment. Unfortunately, you didn't respond to our requests and this led to us being unable to do much more to help.
I'm happy to confirm you've been given a refund for this order, and apologise again for any dissatisfaction you experienced with our service. We take all of our customers feedback onboard.
Best,
David
“These tablets have really made a difference. its so nice to finally have dry hands and feet. One tablet per day didn't not make a difference but have been taking 2 per day now ofr over a week and the change has been life changing. Been suffering with excessive sweating for years and tried various things. These have really worked and I am so pleased”
“Oxybutynin has definitely helped with my HH. It’s great up until late afternoon when I start to sweat again, but the sweating is better than what it was before I took oxybutynin.”
“I went from wearing after minimal walks /adjusting to hotter temps etc very excessive sweat from taking on 5mg at night and one in the morning I have essentially stopped the excessive sweat still sweat during excercise but not nearly as bad as it usually was life changing wish I had gotten this before starting university but glad I have started this now because it stops me having to worry about sweating like before genuinely life changing for people who suffer like me as it can hold you so back in day to life leaving you behind in everything and does harm ppl with anxiety even more.”
