“Disappointed with my purchase. Device seems simple enough, but doesn't work on my light hair. Sent multiple messages to support team, no reply yet. Hope they respond soon.”
“Terrible results after dedicated use. Been following the routine strictly for a year and nothing's improved. Pretty sure my arm hair is actually increasing since I need to shave twice weekly for treatments. Don't bother buying - useless even with my light skin and dark hair.”
“Accidentally doubled my order and couldn't get help returning one. These cost way too much! Both devices failed almost immediately - first after few uses, second shortly after. No response about refunds. Absolute nightmare!”
“Deeply regret purchasing this device. Following instructions carefully, I did a test patch first. Results were terrible - minimal hair removal even with pressure, plus left this white residue everywhere. Hours later, my skin turned bright red, became super inflamed and painful. Their special gel made everything worse when I tried it again. Total waste of money. Interesting how they only allow photos on positive reviews.”
“Such a letdown Used it perfectly for 3 months straight and literally nothing changed anywhere on my body Customer service wouldnt give me my money back since I was 2 days over their return period”
“Appalling customer service attempted contact multiple times within weeks zero acknowledgment shipped me used merchandise cant process return TOTAL RIP OFF”
“Honestly wasn't expecting much when I ordered this since I've tried similar devices before, but I'm genuinely impressed! Four weeks in and the results are already showing. It's become part of my WFH routine - so easy to use between virtual meetings. I typically use level 7, which seems perfect for my needs. The size is great too, even packed it for my recent Paris getaway! OMG, once I finish with my legs, I'm definitely investing in another one for other areas. Best decision I've made for dealing with unwanted hair.”
