“Good quality material but the colour was way lighter than the sample fabric that I used to choose the colour. With such a variation, it's not worth bothering getting a sample to choose the colour and I can't recommend buying this online from UK Fabrics. I expect that this lighter colour will show up marks much sooner and take on colour from anyone wearing denim that sits on the chairs.”
Hi Jamie,
I’m very sorry, it looks like you have been sent the wrong fabric. While we try to ensure our customers get the correct material; we are human and mistakes can happen.
Had you contacted us to tell us that the material was incorrect, we would of course replaced it with the correct material. However, I can’t see any contact from you about this issue.
I’m afraid since you’ve now cut and used the material, we cannot arrange return for a refund or replacement. However, we will partially refund your order for the mistake.
I’m very sorry for the inconvenience that this has caused.
Will
UK Fabrics Online
