“I was surprised that there was a small ‘split’ in the oak desk and the white paint on the legs was a little easier to chip / flake off in a couple of places than I would expect for a premium standing desk. Overall the desk looks beautiful and is sturdy, the sit stand function is smooth.”
Hi Elizabeth, Thank you for your honest review and for highlighting both the positives and areas where we can improve. We're really glad to hear you’re enjoying the look and sturdiness of the desk, and that the sit-stand function is working smoothly for you.
We’re sorry to hear about the small split in the oak and the paint flaking on the legs—that’s certainly not the experience we aim to provide, especially with a premium product. If you haven’t already, please feel free to reach out to our team (contact@updowndesk.com.au) so we can take a closer look and offer a resolution.
We really appreciate your feedback—it helps us continue to improve. Thanks again for your support!
Cheers, Makayla
“We have been using our UpDown desk for the last 6 months and sharing it between us and WOW what a game changer this has been. The ability to be able to set multiple heights has been incredible and ergonomic, say goodbye back pain from having a desk that's the wrong height. We love that with the touch of a button we can be standing up. HIGHLY RECCOMEND the UpDown Desk.”