“Hi there I have just received the diary in the post and wasn’t very impressed with the condition it arrived in, as the front cover is made of thick paper it was rather creased on the front and the back and also the along the spine, such a shame as it was a rather expensive diary to buy but I loved the design. I had never heard of you before but my daughter told me about your lovely diaries as I was struggling to find a diary this year I think maybe an extra layering of protection in the parcel would be a good idea.”
