“I was very disappointed in the quality of the canvas. The picture makes it appear to be on wood but the real thing doesn't look like it. I was expecting it to be better as this was to be a part of a memorial for my mother who recently passed away.”
Hi Patty,
Thank you for your feedback. We're so sorry to hear your story.
Because you misunderstood the material of canvas is made from wood, you're not satisfied with canvas you received.
We note on our website about the material of canvas clearly: proper-coated, archival-quality, poly-cotton canvas. It's not wood, the print color made you think it is wood. Please check the description to see more details.
Sincerely apologize for this matter.
Best wishes!
