“I ordered this for my Grandson to give to his Mom. Waited for awhile and then I get it and it's not what I ordered. I need to figure out how to send it back and either get my money back or send me the correct one. The photo that I'm sending is the one I wanted and got one totally different. His dad or father is not in the picture and he wanted this special for his Mom”
Hi Robynn ,
Thank you for your feedback.
We're so sorry to hear this news from you. However, we checked your order on our system, it is another canvas, not the canvas you sent above. Your canvas is "It's Not Easy To Raise A Child Son Gift To Dad Mom Parent Canvas". This is the link of canvas you ordered on our site: https://www.zologifts.com/products/father-mother-canvas-to-my-father-mother-i-know-its-not-easy-for-you-to-raise-a-child-canvas
Hope you understand that we just received and made canvas according to your request. We've never changed anything from your order.
If you want to see your order clearly, please send email to us via: support@zologifts.com, we will send you the detail of your order.
Please stay safe and best wish!
