“After purchasing product I didn’t get any updates for two weeks on when my product was arriving. It wasn’t until I disputed the transaction on my credit card that I got two emails with differing delivery dates that I got a shipping confirmation. It finally arrived but was not a good customer experience.”
Hi Jared, thanks for your feedback. Actually, we sent you email to confirm about your order and we replied to your email on Oct 3rd, but we did not know why you had not received our emails. We sincerely apologize for any inconvenience caused. We will work again with Technical team to check this matter. Thank to your review, we will improve our service better in the future. Best wishes to you!
