Hi Lois,
Thank you for your feedback.
We're so sorry because the processing and shipping time took longer than expected. Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time took longer than expected. We sincerely apologize for any inconvenience caused.
If the quality is bad, please take photos of socks, send them to us, we will check carefully with our factory.
This is our email: support@zologifts.com.
Best wishes!