“Bought this online as a holiday gift in early December but it arrived on Inauguration Day a month Kate. Not sure why it wasn’t clear that they would take a month to ship out. Haven’t checked mailbox but have been told they arrived even though we no longer need them”
Hi Shia,
Thank you for your feedback,
We checked your order and it was delivered on 19th Jan. This is the tracking number: 9274890247882117412677 ==> Tracking link here: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9274890247882117412677%2C&tABt=false
We are so sorry because you need to wait for this order longer than expected.
Due to the global impacts of COVID-19 pandamic, less flights, less delivery man, the shipping process has been delayed, so the shipping time took longer than expected. We do not want it happen, we always hope that our customers can receive their orders as soon as possible. But we can not control the shipping time. Hope you understand for us in this matter.
We will try to improve our service quality better in the nearest future.
Best wishes!
