“Shipping took absolutely FOREVER. I ordered the first week of December and my order didn’t arrive until the end of January. Then, when it did arrive I was greatly disappointed at the quality of the socks.”
Hi Michelle,
Thank you for your feedback.
We are so sorry because the processing and shipping time took longer than expected.
Because the epidemic is more serious, we need to reduce the number of workers to secure safety, our factory is overloaded and all of workers need to work overtime for many days to complete orders and ship out asap. therefore the processing time takes longer than usual,
When this package was shipped out, due to the global impacts of COVID-19 pandamic, less flights, less delivery man,, the shipping process has been delayed, We do not want it happen, we always hope that our customers can receive their orders as soon as possible. But we can not control the shipping time.
Hope you understand for us in this matter.
If you have any problem with your product, please contact us via emai: support@zologifts.com.
Best wishes!
