“I wanted to order these socks for my brother-in-law who has played guitar since I was a child. This was supposed to be a Christmas gift and we are well on our way into the new year. I ordered men's size socks and got a small child's. I am not happy at all. Please help me to correct this so maybe I will have them by Valentine's day. I would truly appreciate your help with taking care of this matter as soon as possible. Thank you. Sandra Scott.”
Hi Sandra,
Thank you for your feedback.
We checked your order and it is 1Mens Guitar Rock Out Socks Comfortable Funny Cute Unique Socks - Kids 11.8".
You also paid $14.98 ($9,99 for 1 pair of kid socks and $4.99 shipping fee)
If you ordered adult socks, you need to pay $17,98 .
We made and shipped the right item and size to you, so we can't accept return/refund request because all our items are made and sold on-demand.
Hope you undertand for our policy.
Best wishes!
“It took awhile to get the socks and I didn’t receive any acknowledgment when they were shipped. I would like to order another pair after the Holidays
Sincerely
Bill Kaminska”
Hi Bill,
Thanks for your review.
Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time took longer than expected. We sincerely apologize for any inconvenience caused. Hope you understand for us in this matter.
Thank to your feedback, we can improve our service better in future. Best wishes!
