Hi James,
Thank you for your feedback.
Socks normally takes about 5-7 business days to design, process and packing, then, 7-10 business days to ship.
Because the epidemic is more serious, we need to reduce the number of workers to secure safety, our factory is overloaded and all of workers need to work overtime for many days to complete orders and ship out as soon as possible. therefore the processing time takes longer than usual.
Besides, Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time can take longer than expected. We sincerely apologize for any inconvenience caused.
We hope you understand and sympathize for us.
We will improve our quality everyday for better.
Best wishes!