“I ordered these for Christmas a month before. I sent an email requesting the order be canceled 3 days prior. A few hours later I magically got a response informing me the order had shipped. They arrived on 1/4.”
Hi Oliver,
Thank you for your feedback.
We checked your order, it was purchased on 12/03/2020 and you requested cancel on 23/12/2020, it was shipped out so we can accept it.
Normally, it takes 7-10 days to deliver for sure. Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time can take longer than expected. We sincerely apologize for any inconvenience caused.
Best wishes!
