Hi Philip, thanks for your review, we've checked your order carefully, the order #2221 was placed on Sep 21st and delivered successfully on Oct 6th, tracking number is 9374869903505540434965. Please contact the USPS hotline (1-800-275-8777) to ask about your order. If you need any helps, you can contact us via email: support@zologifts.com. Best wishes!