Hi Nichole ,
Thank you for your feedback.
We checked your order and it was delivered on 24th Dec already.
Normally, it takes 6-8 business days to design, process and packing, then 7-10 days to deliver for sure. Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time can take longer than expected. We sincerely apologize for any inconvenience caused.
If the product you received has any problems about design, seam, please take clear photos, send them to our support team: support@zologifts.com.
We will check it carefully with our factory.
Best wishes!
