“It is not as thick as I had hoped it would be for the price and I did not know it was coming from China so it took about 1 1/2 months to get here so was not able to give for Christmas (the reason for the order) but it is very soft and my granddaughter loves it and that is what matters. Yes I would order another one now that I know what to expect!”
Hi Penny,
Thank you for your feedback.
We're so happy to hear that your granddaughter loves the blanket. We're so sorry because the processing and shipping time took longer than expected.
Due to the global impacts of COVID-19 pandamic, less flights, less delivery man, the shipping process has been delayed, so the shipping time took longer than expected. We do not want it happen, we always hope that our customers can receive their orders as soon as possible. But we can not control the shipping time. Hope you understand for us in this matter.
The USPS also alerted about this matter on their website:
ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.
Therefore, we hope you will understand and be sympathetic with us through this very tough time.
We will improve our service quality better in the nearest future. Hope to have another chance to serve you again.
Best wishes!
