“My family have the heart chains with hands and footprints of my beautiful boy who sadly passed away! Started with one purchase than turned into six rapidly. there just so beautiful at a bargain price would highly recommend and would buy a million more .. such beautiful gifts.”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort.Kind Regards, Team HoH x
“From start to finish the Hand on Heart where amazing! My Dad was on palliative care following a long fight against Lung cancer and so thought it would be a lovely way to have my Dad close to me always. Fabulous customer service and I received same day response to my emails queries. Would highly recommend Hand on Heart not only for the quality but for lovely kind words in their emails thank you!”
Thank you so much for taking the time to contact us with your kind feedback, we are honoured to have been able to create such a special necklace for you using your Dad's prints and are delighted to hear how pleased you are with your piece.Kind Regards, Team HoH x
“Beautiful necklace, great present for Father’s Day. Only chain a bit short. Wish there was an option of the size of the chain. Great service and quick contact.”
Thank you for this lovely feedback! We are sorry that you are not completely happy with your chain, all of our necklaces come with a 16-18” adjustable sterling silver belcher chain as standard but we are able to offer a range of longer chains at your request, if you would like to discuss this with a member of the team please do feel free to contact us on studio@handonheartjewellery.co.uk.Kind Regards, Team HoH x
“Ordered a pendant which arrived with a rather large scratch down the middle, obviously these things can happen so I contacted them via Email and had a reply within an hour explaining how they were incredibly sorry and sent me a replacement out the next day no questions asked. I ordered the pendant as a present and it looks great.”
Thank you so much for this lovely feedback. Here at Hand on Heart we strive to achieve the highest standards and issues such as the one you experienced are unacceptable to us so we would like to thank you for allowing us to resolve this for you :)Team HoH x
