“We've been using this laundry detergent for a couple of months now and as an active family, we have found it just wasn't cleaning our clothes effectively and have had to swap to supermarket laundry liquid again.
Most of our clothes were still smelling dirty when they were coming out of the wash and I just feel the fragrance was not strong enough.
Absolutely LOVE all of your other products though, thank you!!”
Hey Megan,
Oh no! Super sorry to hear that you are having issues with the Laundry Liquid. Yikes!
To be honest, you are not the first person to have reported this 🙈
So far we have observed this as quite an isolated issue experienced by around 0.2% of our customers… Unfortunately it seems you fit into this unlucky minority!
Good news is we are in the process of solving the issue (it has taken a lot of investigation and testing as it was only affecting a small number) and will have our version 2 formulation undergoing approvals now 👌🏼
So, we'd love to give you a Voucher to use on your next order. Otherwise, please don't forget we have our Money-Back-Guarantee-Offer if you’d prefer a Refund.
Let us know if you want to get the ball rolling here and we can help! Please be sure to let me know if you have any Q's!
Thanks for your support and understanding here 🙏🏼
Zero Co
“Zero’s laundry liquid is absolutely brilliant, clothes are soft and smell great and even the washing machine is cleaner! I’ve not needed to do a deep clean for months! No gross residue in the machine. This is winning at laundry!”
“I no longer get rashes from laundry liquids I have been using. The refills last SO LONG! Could not buy liquid from the major supermarkets without it running out so quickly. I am washing the same amount and the 4L lasted from my first order in November until April. Hubby was not convinced at first but now he is obsessed with zero co products. Thanks guys!”