“Seems to work well at lessening stains and like all the ZeroCo products, smells delicious. Only issue has been the pump top for the reusable bottle doesn’t help to distribute the remover as well (it doesn’t really foam up).”
Hi Yoko!
Thank you for your ongoing support, and for taking the time to provide valuable feedback.
Super sorry to hear that you aren't totally loving the Stain Remover. Yikes!
We would love to grab some extra info around how you were using this particular do-goodie if you had the time?
We have been getting really great feedback around this plastic-busting product so you can bet we wanna hear about it if you aren't happy to see what tweaks can be made!
As part of our investigation process.... It would be really helpful for us if you 'd be able to answer these Q's:
How are you applying the Stain Remover? (i.e. spraying directly onto the affected area, wet or dry fabric)
How long are you leaving the product on before popping it in the wash?
What water temperature does the cycle usually use?
Are you on hard or soft water?
Are there particular fabrics you notice an undesirable result more than others?
Anyhooo, apologies if that feels a smidge intrusive Ha....We would just love to pass this info onto our labs 👩🏻🔬
This must be so disappointing for you! We sure do hope you can still love us through this journey. Having feedback from our epic customers (YOU) means the world to us so we can ensure we are creating a products that is not only good for the planet, but that y'all love!
Please be sure to let us know if you have any Q's! Look forward to hearing from you.
Zero Co
