“The trike itself is ok, but the instructions are pretty bad and when I’ve sent a question regarding footrest (which isn’t even mentioned on the instructions) no one bothered to answer it - not cool!”
Hi Olya, Thank you for choosing Zoomy! We are sorry that you were not satisfied with our customer support. We've checked our support system and your question about the footrest was received at 8:30 PM and our support team replied at 8:53 AM the next morning. Perhaps you missed the reply? We agree that the instructions included with the trike could be improved. This is why we've posted improved instructions on our website here: https://www.zoomy.com.au/pages/zoomy-leisure-push-trike-assembly-guide. We also email these same instructions out to all customers 24hrs after they've made their purchase. If you have any further questions or concerns, please don't hesitate to contact us at info@zoomy.com.au. Once again thank you for your business! Kindest Regards, Zoomy Leisure
Hi Stephanie,
Thank you for sharing us your experience and leaving us a 5-star rating! We are happy to know that you love your purchase!
If you have any questions, please don't hesitate to send us an email.
Kindest Regards,
Zoomy Leisure
Hi,
Thank you for sharing your experience and leaving us a 5-star rating! We are happy to know that you are happy with your purchase!
Kindest Regards,
Zoomy Leisure
Hi Octavia,
We are grateful that you took the time out to leave us a review and rate our product 5 star. Zoomy Leisure is working hard to meet the customers expectations and we are glad to hit the mark!
Thank You,
Zoomy Leisure
Hi Nikki,
We are grateful that you took the time out to leave us a review and leave us with a 5-star review. Zoomy Leisure is working hard to meet the customers expectations and we are glad to hit the mark! We really appreciate you being a customer and helping to share the word about us.
Thank You,
Zoomy Leisure
