JT
Had to use call center to amend details that had not flowed through from comparison site MSM.com. Spoke to adviser Amy (AR6) - she was helpful, though line was very poor and cut off. Called back and was put through to her again. had to repeat details but service was efficient, if a little rushed. Nature of the business I suppose. No complaints. She was able to match online quote with required adjustment of details. Don't understand why the comparison sites don't link info correctly to the provider sites though. Defeats the point.
8 years ago
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