Increases are understandable to some degree, however a 67% increase (with no change of individual circumstances is neither sensible and is certainly not justified) so good bye. As someone who is very deaf, will be glad to leave a company that does not allow communication with by email - my daughter had to phone you to stop auto renewal (which I do not recollect ever signing up for) - ages on phone with such poor line - even when your staff rang back - she said loads of background noise sounding like an office party. A company to avoid in future as not possible to easily and sensibly communicate with - customer service 0 out of 10