I phoned in as I have just purchased another car and I spoke with Andrew North, 'One Call' Advisor, and first impressions, he was extremely polite, made me feel like a valued customer and I appreciated the advice he gave me. In the call, he presented me with a quote, (from the under writers-no fault of his own) slightly higher than the competition but as I have had great customer service from yourselves in the past, including the professionalism I received from Andrew today, I decided to stay with One Call. Andrew is a credit to your company and I would not hesitate to return. Kindest Regards.