I had to call to discuss a bounced direct debit after having fraudulent use on my bank account which cleared out all my money. Having spoke to around 6 different people and being left on hold for all together 20mins, costing me in phone call usage, each time I was put through to a new person I got put through to the wrong department and spent even more time having to call another new number!!! Eventually I managed to sort the issue but the cost and stress it made by doing so was unnecessary!
10 years ago
One Call Insurance has a
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