I found your site very easy to read and understand. And Kimberley ( KB6 ) was able to answer all my questions and to check with a colleague if she, too, needed clarification whilst apologising, on return, for keeping me waiting. She sent me details by email very quickly and all the final emailed documents followed the end of the conversation as well. All conversations ended with checking if I needed any further help. I felt this whole transaction was really professional. The One Call insurance policy has reduced my previous costs by more than 50% whilst giving me similar cover. Many thanks