Username: AA2 Hi I reported this two days ago but I had the great good fortune to speak with Amy. She had previously highlighted in vm messages that my policy was up for renewal. When I called it was to cancel my renewal but after Amy flourished her product knowledge, charming telephone manner & advice I decided to remain a customer of One call for my car insurance. Without Amy's help & intervention this would not have happened. she is a credit to herself, her training & your company. I would recommend your services to others based on this experience thank you best wishes jeff