Extremely poor level of service. Avoid if you can. I've had 3 appointments with this company so far to repair my dishwasher and it's still nowhere near being fixed. During the first appointment the engineer didn't carry out any tests of the appliance and having made wrong assumptions ordered a wrong part. The second appointment a week later was cancelled a few hours before, they said the reason was that they had the wrong part. During appointment number 3 (another week later) the engineer realised that he still didn't have the right part. Once he left the company went silent and forgot to order the right part or book another appointment. When I called them the customer service rep was rude and only then ordered the right part but couldn't book an appointment as she had no idea when the part would arrive. I started telling her what happened but she interrupted me, refused to listen and instead of apologising said that if I don't like them I can speak to my retailer (this was a warranty repair). And I will definitely complain about this experience to the retailer as suggested.