These were employed by my housing association for a full new boiler .He turned up 1 hour late , the guy delivering the boiler asked him about it as he was waiting . He was met with ‘ well I had to drive 30miles and didn’t want to be sitting around early waiting ! ‘ full of attitude . Damaged carpets and new rug . Tripped electric without realising so the fridge freezer went off . Set of the fire alarm and didn’t bother trying to stop it or open a window . Didn’t explain anything that was going to happen . Job took 4 hours and then left waiting for the electrician with no time scale given. The only good thing was getting the job done today instead of in 3 days time as there had been a cancellation.