I placed an order Saturday night 12/3 and called when I hadn't received any tracking by Tuesday 12/6. The person who answered the phone told me that shipments are taking longer to get out because you were changing your warehouse but that I had to speak to someone else to find out about my order. I was transfered to a voice that I recognized (I have no name) who told me that orders were taking longer because of regulatory requirements of various states including mine (CT). Obvious BS. There are no new CT regulatory requirements and I see that you are now shipping from NYS. In any case I asked that if my wine could not go out that day that the shipment be held until Monday because I was going to be out of town from Thursday through Sunday. The man on the phone assured me that would be done. Imagine my surprise when I got to my destination Thursday evening to find an email with a tracking number saying that it had been shipped that day. Very disappointed!