Avoid at ALL costs!! NO EMAIL ADDRESS TO CONTACT THEM!! They have taken money out of my account as it isn't a direct debit set up! Despite phone calls and reassurances that money would NOT be taken from my account, they did!! I have asked for a Subject Access Request today and Madelin said he "would check we are still doing this" before hanging up!! Shocking and unnaceptable customer service who make it VERY, VERY difficult to stop payments leaving your account!!