I purchased a domain for security research as a bug bounty hunter. I was following a blog from someone presumably from the UK. This website was recommended to use. I had used the website once then they changed my account settings and deleted my account. They informed me if I wished to keep the domain I had to send in photo ID and other requirements. To contact them they require an account which was preemptively deleted. Not professional nor courteous giving me false directions in respect to how to go about retrieving the domain again.
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